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SR1-43 - Conflict resolution in social work (SR1-43)

Course specification
Type of study Bachelor academic studies
Study programme
Course title Conflict resolution in social work (SR1-43)
Acronym Status Semester Number of classes ECTS
SR1-43 elective 5 2L + 1E 4.0
Lecturers
Lecturer
Lecturer/Associate (practicals)
Prerequisite Form of prerequisites
upisan peti semestar
Learning objectives
Theoretical understanding of peaceful conflict resolution and application of mediation in certain areas of social work.
Learning outcomes
Understanding the positive aspects of conflict; understanding the role of mediators in conflicts; identifying the main preconditions for a peaceful resolution of the conflict; theoretical and practical understanding of nonviolent communication; understanding the key features of mediation; understanding the specific features of mediation; application of mediation in certain areas of social work.
Content
Theoretical understandings and types of conflicts; Mediation models; Conflict resolution with the help of a third party; Assertiveness as a factor in peaceful conflict resolution; Conflict styles as a factor in peaceful conflict resolution; Nonviolent communication as a factor in peaceful conflict resolution; The concept of mediation; Basic principles of mediation; Stages of the mediation process; Mediation skills; Abilities and skills of mediators; Development of mediation in the world and in our country; Legal basis for mediation; Areas of mediation in social work; Sensitization for mediation.
Teaching Methods
lectures, presentations, interactive teaching, group work, discussions, role-playing
Literature
  1. Peurača. B. Teršelić, V. (2004). Medijacija: posredovanje u sukobima za uporne, Osijek: Centar za mir, nenasilje i ljudska prava; (Original title)
  2. Džamonja Ignjatović, T. Žegarac, N. (2006), Medijacija – koncepti i konteksti, Beograd: Centar za primenjenu psihologiju. (Original title)
  3. Kruk, E. (1997.) Mediation and conflict resolution in social work and the human services: Issues, debates, and trends. U: Kruk, E. (ur.) Mediation and conflict resolution in social work and the human services. Chicago: Nelson-Hall, Inc., 1-19; (Original title)
  4. Rosenberg B. M. (2006). Nenasilna komunikacija – Jezik života. Osijek: Centar za mir, nenasilje i ljudska prava. (Original title)
Evaluation and grading
knowledge tests, homework, final exam
Specific remarks
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